Terms & Conditions

Prices:

The price for a product is the price in effect at the time we receive your order. We may change prices from time to time. Occasionally this site may have an incorrect price for an item. If that happens, we will notify you before the item is shipped.

All prices are in Canadian Dollars. Prices listed on this site do not include sales tax or shipping charges.

Orders:

Your order must be placed using the order form provided on this site. You must complete all information requested on the form for the order to be processed. All orders are subject to acceptance by Dr. Bishop & Associates.

Contact Lens Follow Ups:

Receive no charge contact lens follow ups by your doctor valid for 1 year after your purchase online.

Returns & Exchanges:

Dr. Bishop & Associates - Optometrists stands behind the quality of their products. For purchases made directly from the Dr. Bishop & Associates - Optometrists online store, we offer an exchange on unopened and unmarked contact lens boxes within 6 months of its expiration date. Solutions, eye drops, and macular degeneration products are non-refundable. Within 30 days of receiving your shipment, you may exchange solutions, eye drops, and macular degeneration items. Shipping charges are non-refundable. Original sales receipts are required for all returns and exchanges. All returned items must be in the original packaging and in a resalable condition.

If the item(s) sent back to us is from outside of Canada, please indicate that it is a "Return Canadian Goods" on the package to avoid duty and custom charges.

Returns and exchanges must be sent prepaid to us, and customers are responsible for return postage for an exchange.

Limitation of Dr. Bishop & Associates' Liability:

TO THE EXTENT ALLOWED BY LAW, DR. BISHOP & ASSOCIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE, OR FROM THE PURCHASE OR USE OF PRODUCTS. THIS IS TRUE EVEN IF DR. BISHOP & ASSOCIATES OR A REPRESENTATIVE OF DR. BISHOP & ASSOCIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL DR. BISHOP & ASSOCIATES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY) EXCEED THE AMOUNT PAID BY YOU FOR PRODUCT PURCHASED ON THIS SITE.

Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, exclusive of its choice of law rules. The sole jurisdiction and venue for any legal proceeding will be the courts located in Calgary, Alberta. In the event that any of the provisions herein are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. Prices, product descriptions and illustrations in this site are subject to change without notice. Inventory of some items is limited to supply on hand.

For information about the use of any personally identifying information provided to Dr. Bishop & Associates when you use this Site, please review our Privacy Policy.